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Singpass helpdesk counter is an official counter where people can get help for Singpass registration, account recovery, or troubleshooting.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Be sure to have your NRIC or FIN ready—this more info speeds up the process and ensures staff can address your request.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

Whether you’re a new user setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.